Mission Statement

The Quality Policy of Claridge One-Stop Engineering is to ensure customer satisfaction by providing customers with products that fully conform with their requirements. To demonstrate its commitment to Quality, the Company is accredited to BS EN ISO 9001 : 2000 standards and operates an efficient and effective Quality Management System.

The Company Quality Manual and supporting Quality Procedures Manual describe how the Company intends to comply with customers' Quality requirements by the application of uniform and consistent controls at all stages in the design, manufacture and supply of products. A key aim of the Quality Management System is to prevent non-conformities by identifying and eliminating the conditions and circumstances that could cause products not to be in accordance with specified requirements.

In pursuance of its policy of continual improvement, Quality Objectives are identified and monitored to ensure the effectiveness of the Quality Management System. Whilst the Directors are responsible for the Quality Management System, all employees have a key role to play in the achievement of Quality and their input into any Quality matter is encouraged.

Mission Objectives

To achieve sustainable, profitable year on year growth.
To consistently offer innovative, high quality engineered solutions.
To have a skilled work force that feels valued and is properly rewarded.
To achieve 100% on time delivery.
To be the partner of choice for all our customers.
To train our employees to enable us to achieve our vision.
To work within a supply chain that shares our vision and values.
To provide the highest level of service everytime.
To provide faultless products of the highest quality.

ISO 9001 : 2000
Integral to our mission objective is our adherance to the strict quality management guidlines as detailed under the scope of our ISO 9001:2000 accreditation. The ISO 9001:2000 documentation details systems and procedures to follow in relation to our business operations both at a day to day level as well as for unexpected situations including machine failure, health & safety and IT disaster recovery.

Environmental Statement
Our environmental objectives are to address and reduce our impact on the environment. Primarily this involves effective management of our solid waste, all of which is recycled, as well as addressing new legislative requirements as they arise such as the WEEE & RoHS regulations which bans the use of certain compounds such as lead, cadmium, mercury and hexavalent chromium in parts bound for a range of products including electrical, electronic and automotive items.